Conversational AI Designer

Hi! How can I help you? 🤖

I'm a UX Writing and Conversational Design Specialist focused on LLMs, chatbots, automation, and virtual
assistant optimization to deliver efficient and user-centered conversational experiences.

My experience

QuintoAndar
Conversational Designer
Nov/2023 — Sep/2015
VRIO (DGO)
Conversational Designer
Aug/2022 — Oct/2023
Handmade Design
UX Writer
Aug/2021 — Mar/2022
SKY Brasil
Conversational Designer
Jun/2019 — Aug/2021
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My case studies

QuintoAndar
Unified Knowledge Base: Driving quality and operational efficiency
DGO
Virtual Assistant Evolution: Improving conversational efficiency
SKY
WhatsApp Customer Acquisition: Virtual sales assistant strategy
Explore All projects

Let's talk 😁

Message me here or on WhatsApp: 11 98586-1592

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paulo ferreira
CONVERSATIONAL AI DESIGNER
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